在IC Markets Global,我们一直渴求最优秀的人才从而进一步深化和拓展全球市场。

我们认为我司的持续发展是建立在不断吸引并留住有能力员工的基础上,因此我们一直渴求最优秀的人才。如果您想在一个高速发展且不断创新的公司寻求进一步的职业发展机会,那么 IC Markets Global 是您的正确选择。


随着IC Markets Global 业务的持续强劲发展,我们在全球的员工数量迅速增长。这就意味着定期会在公司的主要部门有新的工作机会, 如交易部,市场部,法务部,销售部,财务部,技术/产品部,运营部,人力资源。

We aim to provide a challenging and rewarding working environment.


We are always looking for new talent to join our support team.

Job role and responsibilities:

  • Assisting clients in a friendly, helpful manner via Live Chat, telephone and email.
  • Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures.
  • Analysing and investigating trades.
  • Maintaining the company’s high standard of client communication.
  • Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels.
  • Handling complaints professionally and courteously.
  • Flexible with work hours including weekends.

Candidate requirements:

  • Fluent in verbal and written English to business standard.
  • Enthusiastic and ‘can do’ approach to customer service.
  • Ability to remain calm and focused in a fast paced environment.
  • Previous experience in a similar role considered an advantage.
  • A broad understanding of financial markets and trading, preferably with foreign exchange.
  • Mandatory:
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.

Job role and responsibilities:

  • Assist clients throughout the onboarding process.
  • Relationship management with new and existing clients.
  • Relationship management with new and existing Partners
  • Educate clients on how to use the company’s trading platforms and products, deposit and withdrawal methods.
  • Researching regional business opportunities

Candidate requirements:

  • Fluent in either Portuguese, Arabic, Italian or German to a business standard, in addition to English.
  • Excellent communication and written skills as well as attention to detail.
  • At least one year experience with forex in a similar role.

Job role and responsibilities:

  • Initial due diligence on clients’ accounts
  • Verification and monitoring of Know Your Customer documentation
  • Monitoring and subsequently investigating incoming deposit transactions.
  • Processing of manual client inter account / profile transfers.
  • Review and approval of IB commission related withdrawal requests
  • Assisting clients with their Accounts related queries via email
  • Providing Support team additional Accounts related information / feedback relating to client’s requests

Candidate requirements:

  • Experience in back office administration/accounting would be an advantage
  • Excellent written and verbal communication skills
  • Basic knowledge of Excel and other Microsoft Office tools
  • Attention to detail and good organizational skills
  • Open minded team player and willingness to learn

Job role and responsibilities:

  • Create and maintain the software development information architecture and work closely with developers to obtain in-depth understanding of products.
  • Work with internal teams to obtain an in-depth understanding of products, services and the documentation requirements.
  • Produce high-quality documentation that meets industry standards and is developed appropriately for end user audience.

Candidate requirements:

  • Minimum of 3 years experience in a similar position or related field is a must.
  • Previous experience within FX Industry will be considered an advantage.
  • Experience in Software Development documentation writing.
  • Ability to quickly grasp complex technical concepts and make them easily understandable
  • Demonstrated ability to to independently scope out and write technically accurate, concise, and thorough content.
  • Professionalism, good work ethic, self-motivation and a desire to succeed.

Job role and responsibilities:

  • Design and develop new database objects
  • Optimize and maintain current databases
  • Work with key members of the organization to provide solutions to data related requests
  • Cooperate with development team to improve applications
  • Create reports on databases based on user needs
  • Contribute to Business Intelligence development
  • Contribute on some database administration tasks



  • BSc degree in Computer Science or relevant field
  • Proven work experience as a Database Developer or similar role
  • In-depth understanding of relational databases
  • Excellent on writing optimized T-SQL queries
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills


  • Knowledge of software development preferably familiar with C# .NET Framework
  • Knowledge of ETL tools preferably SSIS
  • Knowledge of Data Warehouses

For more information on vacancies, or to submit your CV and covering letter, please email


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